Effective Date: June 2025

Company: Evoke Digital Solutions Ltd (“Evoke”, “we”, “our”, “us”)

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our website, services, or content. We are committed to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Who We Are

Evoke Digital Solutions Ltd is a UK-based digital asset consultancy. We offer educational and advisory services around Bitcoin security and self-custody, including a free Guided Setup and paid products such as Evoke Vault and bespoke advisory packages.

If you have questions, contact us:
📧 contact@evokesolutions.io

3. What Data We Collect

We may collect and process the following personal data:

Personal Information:

• Name

• Email address

• Company name (optional)

• BTC/crypto experience level (if submitted via quiz or form)

• Payment info (via Stripe – not stored by us)

Technical Information:

• IP address

• Browser type and version

• Device type

• Usage data (e.g. page views, button clicks)

• Referral source

Transactional Data:

• Payment confirmations

• Invoice records

• Tier of service purchased

• Customer support activity (emails or ticket logs)

4. How We Use Your Data

We use your data to:

• Deliver services (Guided Setup, Vault, Advisory)

• Send onboarding instructions or content

• Respond to enquiries and provide support

• Process payments via Stripe

• Improve user experience and troubleshoot technical issues

• Monitor usage patterns to refine our offering

• Comply with legal obligations (e.g. recordkeeping)

We do not sell or share your data with third parties for marketing purposes.

5. Payment Processing

All payments are securely processed by Stripe.
We do not store or handle your full payment card details. Stripe may collect and process data in accordance with their own privacy policies. You can view Stripe’s privacy policy at:
https://stripe.com/gb/privacy

6. Data Storage and Security

Your data is stored securely using industry-standard cloud services.
We implement appropriate security measures, including:

• Encrypted storage where applicable

• Access control on internal systems

• Regular data reviews and audits

We retain personal data only as long as necessary for the purposes stated above or as required by law.

7. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent (where applicable)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact: contact@evokesolutions.io

8. Cookies and Tracking

We may use cookies or similar technologies to:

• Track usage across our site

• Monitor conversions (e.g. from ads)

• Improve functionality and user experience

You can control or disable cookies through your browser settings.

9. Data Sharing and Transfers

We may share your data only with:

• Stripe (for payments)

• CRM or email marketing platforms (e.g. Mailgun, HubSpot – limited to your name/email)

• Analytics tools (e.g. Google Analytics, subject to anonymisation settings)

We do not sell your data or allow third-party ad tracking on our platform.

Where data is transferred outside the UK (e.g. for cloud storage), we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes means you accept the revised policy.

11. Contact

If you have any questions about this policy or your data rights, please contact:

Evoke Digital Solutions Ltd
Email: contact@evokesolutions.io